The fastest way to service your customers
Resolve problems right as they appear. It's much faster than exchanging emails every couple of hours or making your customers hang on the phone when stuck in a queue. With live chat, you will be able to answer seconds after the question is asked, which makes for one amazing customer service.
Easy to use for customers and agents
You don't have to learn live chat to use it for customer service. It's just as simple as writing a text or instant message. Your customers will know exactly what to do to reach you. The same design philosophy makes our applications so agent-friendly. No need for weeks-long training – you can learn the essentials within minutes.
Handle most cases in one touch
Your customer service cases don't have to drag over several emails, calls and, most probably, weeks. You can get all the information you need to handle a case and resolve it in one touch through live chat.
Gaining Customer Trust and Satisfaction
Your interest in customers and your eagerness to help them will strengthen your relationship with them, which will grow your business and increase your sales.